HomeAbout UsRepair ServicesBackflow CertificationCouponsContact Us
Home Buyers InspectionHome Sellers InspectionNew Construction InspectionPartners

(800) 732-4693

24 Hour Emergency
Service Available
"If you want it done right you gotta KNOW-HOWE"
New Homes Are Different:

Inspections for New Homes – A specialized inspection service to help protect your investment, because new homes are different.

Buying a new home is not the same as buying a re-sale home. While a re-sale home comes with a proven track record of performance, a new home is an unknown quantity. On the other hand, a new home has a warranty, and does not have any wear and tear. It’s brand new!
At KNOW-HOWE, the inspection of the new home is different than a resale home inspection. We understand the challenge of not knowing how the building will perform under typical occupancy loads and over the four seasons. Our measure is not how well the building has stood up, but how well it will perform.

Our Yardsticks:
We evaluate the home against modern building practices, and consider workmanship and materials. Our inspection covers all components of the home, consistent with our professional Standards of Practice. Additionally, we examine the workmanship and material issues that might affect performance. Finally, we review the home against the Construction Performance Guidelines.

Working with Stakeholders to Help Buyers:
Our goal is to work with builders, municipalities and the subcontractors to help ensure that homeowners receive the quality of home they are entitled to. We also help homeowners keep expectations in perspective. Everyone understands that a new $15,000 automobile is perfectly acceptable, but is not comparable to a $150,000 automobile. In the same way, a new home can be perfectly acceptable, but will not be the same as a more expensive home of similar size.

When Should the Inspection Be Completed?
We recommend that the inspection be performed within 30 days of taking possession. This approach has the advantage of catching issues early, and having them corrected promptly.

Additionally or alternatively, the inspection can be done when the house is 10 or 11 months old. The house will have settled in and lived through almost 4 seasons. Many parts of the new home warranty expire after 12 months, so it makes sense to do the inspection prior to the first anniversary.

Some people have the inspection performed during the Pre-Delivery Inspection (PDI). We prefer to leave this event to the builder, allowing the buyer to focus on the builder’s message during this process.

Any issues not identified during the Pre-Delivery Inspection process can be picked up within 30 days. The only minor exceptions include scratches, dents and other mechanical damage that may have been caused by the buyer after the Pre-Delivery Inspection. We recommend that the buyer document (and perhaps photograph) these types of issues during the Pre-Delivery Inspection to avoid discussion later about who caused the damage.

Our Inspection Report:
Our report identifies issues that should be addressed. The report is concise and to the point. There’s no fluff or filler. The report includes items that are incomplete, damaged, missing, inaccessible or not operating properly. Photos and references are added for clarity where applicable. We describe locations carefully to make things as easy as possible for those referencing our reports.
We also provide advice on home maintenance to help people maximize comfort, efficiency and durability. KNOW-HOWE also provides guidance in working with builders and the warranty program to help get issues resolved quickly and efficiently. And as always, we are there for you, providing free advice by telephone or email, for as long as you own your home.